Use this portal to view your Smart Usage data.

An online account enables you to:

-View your Smart Meter usage
-Compare historical usage
-View your account summary
-View your billing history
-Pay your bill online

Step 1

Fill out the form with all appropriate information from a copy of your Newmarket Hydro bill. Make sure to enter everything as it appears on the bill in capitals (use caps lock). Include all zeroes that appear on your bill. Do not include any letters in your account number. Postal codes are separated by a single space.

Step 2

Watch your email for a message from Newmarket Hydro Customer Service, containing your password to access your account and further instructions. To access your account, enter the password exactly as seen in the confirmation email, including all upper/lowercase letters as they appear - capitals matter! You may change your password once you have signed in.

Once you have received the email, use this password together with the information from your bill to access your account using the "My Account" button on the top of the Newmarket Hydro website.

If you have any problems, please read our Frequently Asked Questions for answers.