NEWMARKET TAY POWER HAS CLOSED ITS FACILITIES TO THE PUBLIC UNTIL FURTHER NOTICE. ALL DEPARTMENTS ARE STILL OPERATING. CUSTOMERS CAN CONTACT US BY PHONE, EMAIL, FAX, TWITTER, OR THROUGH OUR WEBSITE.
The Government of Ontario has extended the suspension of TOU rates to provide consumers with greater stability and predictability with their electricity bills. A fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 ¢/kWh, will be automatically applied to all TOU customers 24 hours a day, 7 days a week. This fixed electricity price will be in place from June 1 to October 31, 2020.
Starting November 1, 2020, customers will be able to choose a plan that best suits their household and lifestyle with the option of either TOU electricity rates or tiered pricing, which will provide a set rate for electricity up to a certain level of consumption. More details to follow.
CONTINUED SERVICE PLANNING FOR CORONAVIRUS (COVID-19)
Dear Valued Customers, Vendors and Stakeholders,
With the increasing news and concern regarding the Coronavirus (COVID-19) pandemic, we
recognize the importance of continuing to serve you reliably, safely and efficiently. We assure you
that we have been closely monitoring news from reputable sources, such as the Government of
Ontario and your Local Public Health Unit.
Newmarket-Tay Power is taking extra precautions to keep customers, employees and communities at
large safe. We remain committed to transparency during this time and have defined our contingency
plan for various types of situations that may arise. While the risk still remains low in Canada,
Newmarket-Tay Power is taking the following measures to limit the spread of an outbreak:
• In an effort to minimize the spread of an outbreak, Newmarket-Tay Power will be closing its facilities
to the public effective March 16, 2020. Although public access will be restricted, business will
• We have increased communications with our employees on health and safety measures.
• Cleaning protocols, such as routine surface cleaning, have been enhanced at each of our offices.
• On-site and in-person scheduled meetings with third parties have been suspended until further
notice. Meetings will be conducted by webinar, conference call or other virtual communication tools
we have in place.
For more information, please click here.